Privacy Policy

This Privacy Policy outlines how Kerala Herbal Stores collects, uses, and shares your personal information when you visit or make a purchase from www.keralaherbalstores.com. We are committed to ensuring your privacy and protecting any information that you share with us while using our services.

Personal Information

When you visit our website, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and cookies installed on your device. As you browse the website, we gather information about the specific web pages or products you view, the websites or search terms that referred you to our site, and how you interact with the site. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

Cookies: These are data files placed on your device or computer that often include an anonymous unique identifier. You can choose to accept or refuse cookies and be notified when a cookie is being sent to your computer. If you decline cookies, some parts of our service may not function properly.
Log Files: These track actions occurring on the site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web Beacons, Tags, and Pixels: These are electronic files used to record information about how you browse the site.

Order Information

When you make a purchase or attempt to make a purchase through our website, we collect certain information from you, including your name, billing address, shipping address, payment information (such as credit or debit card numbers), email address, and phone number. This information is referred to as "Order Information."

We use the Order Information to:

Fulfill orders placed through the site, including processing your payment, arranging shipping, and providing you with invoices and/or order confirmations.
Communicate with you.
Screen orders for potential risk or fraud.

Payment Gateway

All online payments made on keralaherbalstores.com are processed through a secure payment gateway. Kerala Herbal Stores does not store or have access to your net banking information or credit/debit card details, as all payments are handled by a secure third-party gateway with world-class security.

Changes to Privacy Policy

Kerala Herbal Stores may update this Privacy Policy periodically. We encourage you to review this page regularly to stay informed of any changes. Any updates will be posted on this page and will take effect immediately upon being posted.